I have lost my Tallinja Card. What do I do?

It is the Cardholder’s responsibility to report a Lost or Stolen Card.

Such incidents must be reported immediately in order to avoid misuse of the Tallinja Card and relevant funds associated with it.

Option 1 - Visit one of our Sales and Information Offices either at Valletta Terminus or Airport Arrival's lounge and have the card reprinted for a fee of €15.00. The balance (If any) on the Lost/Stolen card, as at the time of reporting, shall be transferred to the new replacement card.

Option 2 - Customer can opt to receive the reprinted Tallinja Card by post for a fee of €15.00 plus €2.87 (cost of registered mail). If this option is chosen, onboard tickets will not be refunded. 

If a Tallinja Card is found in the possession of a person other than the Cardholder, and such card has been validated and not reported as lost/stolen within 24 hours, a penalty of €50 will apply to the Cardholder.

Reporting a Lost/Stolen card must be done by calling 21 22 2000.

IMPORTANT: Once reported as lost or stolen, the Tallinja Card is blacklisted and cannot be used.